{"id":486,"date":"2026-07-09T19:17:47","date_gmt":"2026-07-09T19:17:47","guid":{"rendered":"https:\/\/access-ps.org\/chegada\/"},"modified":"2026-10-21T18:04:33","modified_gmt":"2026-10-21T18:04:33","slug":"chegada","status":"publish","type":"page","link":"https:\/\/access-ps.org\/pt-pt\/chegada\/","title":{"rendered":"Chegada"},"content":{"rendered":"<div class=\"accessps-page accessps-content accessps-narrow\">\n<section class=\"accessps-section\">\n\n<h1 class=\"wp-block-heading accessps-title\">CHEGADA<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Quando chegar ao SERVI\u00c7O DE URG\u00caNCIA, um enfermeiro efetuar\u00e1 a TRIAGEM, ou seja, avaliar\u00e1 o motivo da sua vinda e as suas condi\u00e7\u00f5es.<br>Ser-lhe-\u00e1 atribu\u00eddo um c\u00f3digo de cor que determinar\u00e1 a prioridade de entrada para a consulta.<\/strong><\/p>\n\n\n<div class=\"accessps-photo accessps-photo--fade\">\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/access-ps.org\/wp-content\/themes\/accesspstheme\/assets\/images\/accessps\/arrivo\/header-sala-attesa.png\" alt=\"\"\/><\/figure>\n\n<\/div>\n<\/section>\n\n<section class=\"accessps-section\">\n\n<h2 class=\"wp-block-heading\">Documentos e informa\u00e7\u00f5es a preparar<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Quando entrar na triagem, \u00e9 importante ter consigo, se os possuir:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cart\u00e3o de sa\u00fade (se dispon\u00edvel)<\/li>\n\n\n\n<li>Cart\u00e3o TEAM ou STP (<a href=\"https:\/\/access-ps.org\/pt-pt\/stp\/\"><strong>clique para informa\u00e7\u00f5es<\/strong><\/a>)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Al\u00e9m disso, deve estar preparado para comunicar:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Que medicamentos toma habitualmente (se poss\u00edvel com uma lista ou com uma fotografia das embalagens)<\/li>\n\n\n\n<li>Se sofre de doen\u00e7as j\u00e1 conhecidas (por exemplo, diabetes, tens\u00e3o alta, problemas card\u00edacos ou outras patologias)<\/li>\n\n\n\n<li>Se tem alergias a medicamentos<\/li>\n<\/ul>\n\n<\/section>\n\n<section class=\"accessps-section\">\n\n<h2 class=\"wp-block-heading\">O que acontece durante a TRIAGEM<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Quando entrar no <strong>GABINETE DE TRIAGEM<\/strong>, o enfermeiro realiza uma avalia\u00e7\u00e3o inicial do seu estado.<br>Esta avalia\u00e7\u00e3o decorre em v\u00e1rias etapas:<\/p>\n\n\n<div class=\"accessps-two-col\">\n<div class=\"\">\n\n<p class=\"wp-block-paragraph\"><strong>Ser-lhe-\u00e3o feitas algumas perguntas:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Deve explicar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Qual \u00e9 o problema que o trouxe<\/li>\n\n\n\n<li>Quando come\u00e7ou<\/li>\n\n\n\n<li>Se melhorou, piorou ou se manteve igual<\/li>\n<\/ul>\n\n<\/div>\n\n<div class=\"accessps-inline-icon\">\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/access-ps.org\/wp-content\/themes\/accesspstheme\/assets\/images\/accessps\/arrivo\/icona-domande.png\" alt=\"\"\/><\/figure>\n\n<\/div>\n<\/div>\n\n<div class=\"accessps-two-col\">\n<div class=\"\">\n\n<p class=\"wp-block-paragraph\"><strong>S\u00e3o recolhidas informa\u00e7\u00f5es de sa\u00fade:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O enfermeiro perguntar-lhe-\u00e1:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Que medicamentos toma<\/li>\n\n\n\n<li>Se tem doen\u00e7as j\u00e1 conhecidas<\/li>\n\n\n\n<li>Se tem alergias<\/li>\n<\/ul>\n\n<\/div>\n\n<div class=\"accessps-inline-icon\">\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/access-ps.org\/wp-content\/themes\/accesspstheme\/assets\/images\/accessps\/arrivo\/icona-info-sanitarie.png\" alt=\"\"\/><\/figure>\n\n<\/div>\n<\/div>\n\n<div class=\"accessps-two-col\">\n<div class=\"\">\n\n<p class=\"wp-block-paragraph\"><strong>Se necess\u00e1rio, ser\u00e3o verificados os par\u00e2metros vitais:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Press\u00e3o arterial<\/li>\n\n\n\n<li>Frequ\u00eancia card\u00edaca.<\/li>\n\n\n\n<li>Temperatura.<\/li>\n\n\n\n<li>Oxigena\u00e7\u00e3o.<\/li>\n<\/ul>\n\n<\/div>\n\n<div class=\"accessps-inline-icon\">\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/access-ps.org\/wp-content\/themes\/accesspstheme\/assets\/images\/accessps\/arrivo\/icona-parametri-vitali.png\" alt=\"\"\/><\/figure>\n\n<\/div>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Podem ser solicitados exames iniciais<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Em alguns casos, s\u00e3o realizados imediatamente exames de sangue para iniciar a avalia\u00e7\u00e3o<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Poder\u00e1 ser-lhe colocado um cateter venoso perif\u00e9rico para a realiza\u00e7\u00e3o de colheitas adicionais ou para a posterior administra\u00e7\u00e3o de medicamentos.<\/strong><\/p>\n\n<\/section>\n\n<section class=\"accessps-section\">\n\n<h2 class=\"wp-block-heading\">O que lhe ser\u00e1 entregue pelo enfermeiro:<\/h2>\n\n\n<div class=\"accessps-inline-icon\">\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/access-ps.org\/wp-content\/themes\/accesspstheme\/assets\/images\/accessps\/arrivo\/icona-tre-cifre.png\" alt=\"\"\/><\/figure>\n\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Uma folha com um n\u00famero<br>de TR\u00caS D\u00cdGITOS.<\/strong><br>\u00c9 o n\u00famero pelo qual ser\u00e1<br>chamado para a consulta.<\/p>\n\n\n<div class=\"accessps-inline-icon\">\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/access-ps.org\/wp-content\/themes\/accesspstheme\/assets\/images\/accessps\/arrivo\/icona-braccialetto.png\" alt=\"\"\/><\/figure>\n\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Uma pulseira<br>identificativa.<\/strong><br>Deve permanecer sempre<br>no pulso.<\/p>\n\n\n<div class=\"accessps-photo accessps-photo--short\">\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/access-ps.org\/wp-content\/themes\/accesspstheme\/assets\/images\/accessps\/arrivo\/immagine-braccialetto.png\" alt=\"\"\/><\/figure>\n\n<\/div>\n\n\n<p class=\"accessps-caption wp-block-paragraph\">Exemplo ilustrativo de pulseira identificativa.<\/p>\n\n<\/section>\n\n<section class=\"accessps-section\">\n\n<h2 class=\"wp-block-heading\">C\u00f3digos de cor<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ap\u00f3s a triagem, ser-lhe-\u00e1 atribu\u00eddo um <strong>c\u00f3digo de cor<\/strong><br>Posteriormente, ser\u00e1 encaminhado para a sala de espera:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>permane\u00e7a nesta \u00e1rea at\u00e9 \u00e0 chamada para a consulta m\u00e9dica.<\/li>\n\n\n\n<li>Ser\u00e1 chamado pelo <strong>n\u00famero de 3 d\u00edgitos atribu\u00eddo<\/strong> que consta na folha que lhe foi entregue.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">O c\u00f3digo de cor <strong>serve para estabelecer o tempo de espera<\/strong><br>antes da consulta.<\/p>\n\n\n<div class=\"accessps-code-list\">\n<div class=\"accessps-code-list__item\"><i aria-hidden=\"true\" class=\"accessps-dot accessps-dot--red\"><\/i><strong>Vermelho<\/strong><b aria-hidden=\"true\">\u2192<\/b><span>Imediato<\/span><\/div>\n\n<div class=\"accessps-code-list__item\"><i aria-hidden=\"true\" class=\"accessps-dot accessps-dot--yellow\"><\/i><strong>Amarelo<\/strong><b aria-hidden=\"true\">\u2192<\/b><span>Breve<\/span><\/div>\n\n<div class=\"accessps-code-list__item\"><i aria-hidden=\"true\" class=\"accessps-dot accessps-dot--blue\"><\/i><strong>Azul<\/strong><b aria-hidden=\"true\">\u2192<\/b><span>Vari\u00e1vel<\/span><\/div>\n\n<div class=\"accessps-code-list__item\"><i aria-hidden=\"true\" class=\"accessps-dot accessps-dot--green\"><\/i><strong>Verde<\/strong><b aria-hidden=\"true\">\u2192<\/b><span>Vari\u00e1vel<\/span><\/div>\n\n<div class=\"accessps-code-list__item\"><i aria-hidden=\"true\" class=\"accessps-dot accessps-dot--white\"><\/i><strong>Branco<\/strong><b aria-hidden=\"true\">\u2192<\/b><span>Vari\u00e1vel<\/span><\/div>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Contacte os profissionais se o seu problema piorar.<br>N\u00e3o se afaste e n\u00e3o espere em \u00e1reas diferentes das indicadas pelo pessoal.<\/p>\n\n\n<div class=\"accessps-photo accessps-photo--fade\">\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/access-ps.org\/wp-content\/themes\/accesspstheme\/assets\/images\/accessps\/arrivo\/immagine-sala-attesa-pazienti.png\" alt=\"\"\/><\/figure>\n\n<\/div>\n\n\n<p class=\"accessps-caption wp-block-paragraph\">Sala de espera de pacientes<\/p>\n\n<\/section>\n\n<section class=\"accessps-section\">\n\n<h2 class=\"wp-block-heading\">Para onde v\u00e3o os familiares<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">I familiares <strong>n\u00e3o podem entrar nas \u00e1reas de consulta,<\/strong> n\u00e3o devem entrar nos servi\u00e7os ou procurar diretamente o paciente.<br>Devem dirigir-se \u00e0 sala de espera de acompanhantes, que lhe ser\u00e1 indicada pelo pessoal.<\/p>\n\n\n<div class=\"accessps-photo accessps-photo--fade\">\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/access-ps.org\/wp-content\/themes\/accesspstheme\/assets\/images\/accessps\/arrivo\/box-accoglienza-1.png\" alt=\"\"\/><\/figure>\n\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Os familiares poder\u00e3o solicitar informa\u00e7\u00f5es no:<br><strong>BALC\u00c3O DE ACOLHIMENTO A FAMILIARES<\/strong><\/p>\n\n\n<div class=\"accessps-photo accessps-photo--fade\">\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/access-ps.org\/wp-content\/themes\/accesspstheme\/assets\/images\/accessps\/arrivo\/box-accoglienza-2.png\" alt=\"\"\/><\/figure>\n\n<\/div>\n<\/section>\n\n<section class=\"accessps-section\">\n<div class=\"accessps-inline-icon\">\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/access-ps.org\/wp-content\/themes\/accesspstheme\/assets\/images\/accessps\/arrivo\/icona-questionario.png\" alt=\"\"\/><\/figure>\n\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Ajude-nos a melhorar:<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A sua opini\u00e3o \u00e9 importante.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/access-ps.org\/pt-pt\/teach-back\/\">Preencha o question\u00e1rio<\/a><\/div>\n<\/div>\n\n<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-486","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/access-ps.org\/pt-pt\/wp-json\/wp\/v2\/pages\/486","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/access-ps.org\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/access-ps.org\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/access-ps.org\/pt-pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/access-ps.org\/pt-pt\/wp-json\/wp\/v2\/comments?post=486"}],"version-history":[{"count":3,"href":"https:\/\/access-ps.org\/pt-pt\/wp-json\/wp\/v2\/pages\/486\/revisions"}],"predecessor-version":[{"id":624,"href":"https:\/\/access-ps.org\/pt-pt\/wp-json\/wp\/v2\/pages\/486\/revisions\/624"}],"wp:attachment":[{"href":"https:\/\/access-ps.org\/pt-pt\/wp-json\/wp\/v2\/media?parent=486"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}